Reinstate Customer or Billing Accounts

Billing Account Screen

Editing a Customer or Billing Account

Reassigning Billing Account

Deleting a Customer or Billing Account

Suspend Customer or Billing Account

Inactivate Customer or Billing Accounts

Searching for an Account

An account that has been suspended can be reinstated.

To reinstate a customer or billing account:

1.      Search for and open the suspended account. The Account Information screen appears.

2.      Click the Reinstate button. The account selection page appears.

3.      Select the customer account to reinstate, or

4.      Select all or some of the billing accounts to be reinstated.

5.      Click Save. The account status changes to Active.’